Scope

This statement applies to the website https://www.oxycare.eu/ and its versions in German, English, Spanish, Italian, French and Portuguese.

Provider: OXYCARE GmbH Sauerstoff.Beatmungstechnik
Holzweide 6, 28307 Bremen, Germany
Phone: +49 421 48 99 66
E‑mail: [email protected]

OxyCare runs a multilingual online shop for medical products and devices. Main topics include oxygen and ventilation, sleep therapy (CPAP), inhalation and other breathing therapies.

Legal basis

The site follows the German Accessibility Act (BFSG) and the EU Directive 2019/882. We use standard EN 301 549 (usually WCAG 2.1 AA, already aiming for WCAG 2.2 AA).

Compliance status

Self‑check on 25 June 2025: the site is partly compliant.

Still not fully accessible

• Low colour contrast on some buttons and price tags (planned fix Q3 2025).
• Missing alt text on some product photos (planned fix Q3 2025).
• Missing captions or transcripts for several videos (planned fix Q4 2025).
• Empty links and very small text in promotional banners (planned fix Q4 2025).

We are already working on these issues. Accessible alternatives can be provided on request.

Feedback and contact

If you encounter barriers, please let us know — we will reply within seven working days.

• E‑mail: [email protected]
• Contact form: https://www.oxycare.eu/en/contact-us/

Enforcement

Unsatisfied with our reply? You may contact the market‑surveillance authority for the federal state of Bremen:

Central Office for Accessible IT (ZfBIT)
Marktstraße 3 / Börsenhof C
28195 Bremen, Germany
Phone: +49 421 361 18181
E‑mail: [email protected]

Creation and review date

Statement created on 25 June 2025. It is reviewed at least once a year and after major site updates.